granbet Jurisdiction Notice

We at granbet operate our platform in compliance with the legal requirements of the jurisdictions where our services are available. This notice sets out the jurisdictional framework within which granbet functions, user eligibility, and your responsibility to verify local law compliance before using our platform.

granbet's services—including football sportsbook markets on Liga 1, Piala AFF, and Champions League, live-dealer casino tables, slot games, and esports betting—are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users bear full responsibility for verifying that their access and use of granbet comply with the laws and regulations applicable in their own jurisdiction.

This page explains our jurisdictional approach, what we require of users, and how to contact us with legal or compliance questions.

Service Availability and Jurisdictional Restrictions

granbet's services are available only in jurisdictions where online gaming and sports betting are permitted by applicable law. We maintain a jurisdiction-restricted access model: users attempting to access granbet from prohibited territories may encounter service limitations or account restrictions.

We do not offer our services in jurisdictions where online wagering is prohibited. This includes any region, state, or country where gambling operations are restricted, unlicensed, or illegal under local statute. granbet does not operate under a blanket international license; our service availability is determined on a jurisdiction-by-jurisdiction basis.

If you are unsure whether granbet services are available in your jurisdiction, contact our support team before creating an account. We provide clarity on service eligibility for users in Jakarta, Surabaya, Bandung, Medan, and other regions.

User Responsibility for Legal Compliance

Users are entirely responsible for verifying that their access and use of granbet comply with the laws of their own jurisdiction. granbet makes no warranty that services are legal or available in any specific territory. By creating a granbet account, you confirm:

• You are of legal age to participate in gaming activities in your jurisdiction.
• You have verified that online gaming and sports betting are permitted under the laws applicable to your location.
• You understand that granbet's services may be restricted or unavailable in certain regions.
• You assume all legal risk associated with your use of granbet.
• You will not use granbet to circumvent the laws of any jurisdiction.

granbet is not responsible for any legal consequences arising from your use of our platform in a jurisdiction where such use may be prohibited or restricted. If you are uncertain about the legality of online gaming in your area, consult a qualified legal advisor before proceeding.

Account Eligibility and Verification

To create a granbet account, you must be of legal age in your jurisdiction and eligible to participate in online gaming. Account creation requires email verification, identity verification (KTP or equivalent national ID), and address verification (utility bill or recent bank statement).

Our Know Your Customer (KYC) process serves two purposes: confirming your identity and ensuring you are based in a jurisdiction where granbet services are available. If our verification process identifies that you are based in a prohibited jurisdiction, we may restrict or close your account without penalty.

Users bear full responsibility for verifying that access and use of granbet comply with the laws of their own jurisdiction.

Payment Methods and Jurisdictional Limits

granbet accepts deposits via Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and banks including mobile banking, local payment, online payment, and e-wallet. These payment integrations are available only to users in jurisdictions where granbet's services are permitted.

If your payment method is rejected or your account is restricted for payment activity, it may indicate that your jurisdiction is not supported. Do not attempt to circumvent payment restrictions using alternative methods, third-party intermediaries, or payment forwarding services. Such attempts may result in permanent account closure and forfeiture of funds.

Data Protection and Privacy

granbet collects personal data (name, identification documents, address, payment details) as part of account verification and regulatory compliance. Our privacy policy outlines how we store, use, and protect your data. We maintain industry-standard security practices for data protection.

Your personal information is used solely for account verification, fraud prevention, payment processing, and compliance with applicable laws. We do not sell or share your data with third parties except where required by law or to process your payments.

Account Closure and Restricted Access

granbet reserves the right to restrict or close any account that we determine is operating from a prohibited jurisdiction or in violation of applicable law. If we identify that you are accessing granbet from a region where our services are not available, we may:

• Restrict your account from placing new bets or making deposits.
• Require additional verification to confirm your jurisdiction.
• Close your account permanently.
• Initiate withdrawal of your remaining balance to your verified payment method.

Account closure due to jurisdictional non-compliance is not reversible. We do not refund account balances in such cases beyond returning funds via your original deposit method, and this may be subject to regulatory holds.

Terms and Related Policies

This jurisdictional notice operates alongside our Terms and Conditions and Privacy PolicyIn the event of conflict between this notice and those documents, the terms most protective of user rights and most compliant with applicable law shall prevail.

Users are responsible for reading and understanding all granbet policies before account creation. If you have questions about any policy or our legal framework, contact our support team. We maintain multilingual support in English and Indonesian for policy clarification.

Contact for Legal and Compliance Questions

If you have questions about jurisdictional eligibility, service availability, or compliance matters related to granbet, contact our support team through your account dashboard or via our standard support channels. Our team can confirm whether services are available in your jurisdiction and provide guidance on account eligibility.

For formal legal inquiries or regulatory questions, you may request escalation to our compliance team. We respond to all legal and compliance questions within standard service windows and maintain records of all inquiries.

This jurisdictional notice is effective as of the date posted on our platform and may be updated at any time. Changes to this notice do not affect existing accounts but apply to new account creation going forward. By continuing to use granbet, you agree to the current version of this notice.